Frequently Asked Questions

Learn how best to store your things with these commonly asked questions. We’ll make renting storage space, office space, and more easy!

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

How do I make a payment?

You can pay in person, mail a check or money order or make a payment through our website.
You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly. Kiosk available for payments during business hours.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

What forms of payment do you accept?

Checks, money orders, VISA, MasterCard, American Express and Discover, and cash.

Do you sell boxes and storage supplies?

Yes. We sell various moving supplies in our office.

Does there have to be someone in the office to let me through the security gates?

No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours.

Self Storage FAQs

Our FAQ page has the answers to a few of the questions we hear from our customers the most.

For pricing information, check out our rates page.

For help selecting the best unit for your needs, check out our handy size guide. We also provide helpful tips for packing and organizing your storage unit.

If you don't see the answer to your question, head to our contact page to drop us a line or give us a call today!

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