Great customer service and value to store my boat
Very impressed with Conrad's help. Great website and very clean units and property.
Easy access in and out of gates.
This is my first time to use a storage, and Tayia was so very helpful.She took her time with me and didn't rush me to decide on a unit.I would like to thank her for all of her help.
I am happy but concerned about the lack of security cameras and keypads at each entry location.
There are few outside doors to enter so I had a good walk with all the things. They should have doors on other side of building to enter with your belongings
This storage facility is very nice. We enjoyed having our RV stored so close to home and in the covered parking with a concrete floor! Those are hard to find. Very nice office staff and very easy to work with! Highly recommend!
Very nice and clean storage units. The property is well maintained. The property manager is very friendly and helpful. I also have my travel trailer parked here in the covered parking. Definitely 5 star service.
My experience so far has been outstanding. Jordan, who works the front desk answered every question I had and was friendly and efficient, getting me signed up for my rental. The facility is brand new and is very clean. I look forward to doing business with this storage facility.
Jordan made the process super easy and had a great personality to go with it. He showed me the size of the storage unit, explained the lease agreement in detail, and explained how to easily get to my unit. Prices are great too compared to surrounding Storage places in Midlothian, 10/10 recommend!
I was having some trouble renting my space online and I called and talked with April in the office and she took care of everything on the phone, rented the space, sent my agreement and electronic signature approval and set up my auto pay, great service and fast, thanks!
Gary
I went to try to rent a unit Friday, but they still aren't open! Jordan, the manager was still very helpful and nice. I hope they open soon. I would already highly recommend!
Great people. Nice facility. Well maintained. Security in place. Handicap accessible. They have different sizes of storage units.
Great service and convenience! Highly recommend this storage facility. Climate controlled and very clean. Easy access from many local subdivisions. Most importantly they are very secure. On site dumpster for your storage related refuse.
Great service and amazing facility.
Everyone is super nice and they are always there to help. What great people!
The office people are the greatest. Very helpful and knowledgeable. I highly recommend this storage facility. The price is very reasonable.
Friendly and courteous experience with front office. Units were clean and well kept, reasonably priced.
Very clean and great and friendly staff
Great customer service from Zulema, Answer all questions that I have before renting the unit.
The staff is friendly, affordable and helpful. They go the extra mile.
We switched storage locations because the management here is so much better. It's very secure, clean and friendly.
Even though it’s a farther drive than our previous storage unit, switching to this facility was a great decision, it is very well kept and the staff is always polite and attentive.
This facility is a hidden gem. I am so glad I found this facility, we moved in on a 100 degree day and thank god it is climate controlled. The staff is great to work with. Very reasonably priced vs other facilities. Building is very secure.
Wait a great bunch of people from the Area manager to the lead Sales Advisor great things to come for this place!! Having run a sales department in the car business for all but six years, this is a perfect example of how you would treat your customers and run a smooth but successful staff and build a strong bond through customer relationships. I can appreciate the old fashioned, comfortable atmosphere and being treated with upmost respect. If you wanna get a storage facility anywhere in the DFW I recommend this place. Just call and ask for Mike he will take care of you!!
Beautiful brand-new facility with friendly management!
very clean, accessible and the staff is excellent.
I have to say, my experience from the first phone call until now have been some of the best customer service with above and beyond experience I’ve ever received! Mr. Donald helped me over the phone and everything was so easy. Garage was clean, fast transaction, great deals, and he was so nice! I think my business with them will be forever.
Excellent customer service! Christie and Kevin are the best!
A great facility, Mike the assistant manager was really nice and helpful. 10/10
I live near My Garage in Flower Mound and didn’t even realize it was there until last week. I already have a drive-up unit in Roanoke but this is a little closer and much nicer and I got a much better deal for a 10x10 indoor unit. I have my own insurance so my rent is only going to be $75 for the first six months since I chose the third floor. I can say the price was right for me, the building is new and the guy that signed me up was very nice.
Standard type climate controlled facility. Three floors, keypad to entry door and another for elevator, rolling carts to help move, easy to get in and out, very clean, and the employees were personable and helpful. Only two businesses like this in the zip code where I was expanding and both look great and the regular prices are the same but with the specials, the price here was a little better. I’m in a 10x20 which is only on the first floor so I got half off for 3 months and a free barrel lock.
Booked online and was able to move-in next day. Place appeared very new and clean. Simple process of renting and paying. If you need an inexpensive place with A/C and a trustworthy staff, this is the place to go. They also threw in a free lock when I forgot mine.
Staff was friendly and polite. Facilities are immaculate. Seems very secure and all units are climate-controlled. Brand new so we had a choice of the location of our unit.
I was able to reserve a unit online and move in the same day. Very helpful and kind staff. All in all seems like a good place to store
After a less than ideal experience at another local storage place, I found My Garage. Very nice staff and the facility is very clean. Very happy with My Garage!
Omar
Uses this place for almost a year. Great staff that is very helpful! Just pay and store! Simple!
We always store things in there. It's just very warm in the storage.
John was very kind and helpful. Storage closing time was at 5:30 p.m. and John helped me with my rental process after the closing hours. He not only took the time of helping me with the unit’s information such as size and price but he told me about the new monthly special and approved the discount for me. Very good experience. I highly suggest renting storage units with this company. This will be my third time using this location and I think is because of their outstanding customer service.
Great Place to keep your stuff. I’ve been a customer for over 3 years. Excellent customer service. I highly recommend “the garage self storage”
Great experience storing my truck while out of the country for extended periods. Will use them again.
The whole experience has been great. Priscilla and her staff give phenomenal customer service and answered all the questions I had. It was easy and fast. No problems to report. I definitely recommend this place.
My family has been storing at this facility for a little over 3 years now. We have never had any issues and the property is always clean and secure. Priscilla is wonderful and went above and beyond to accommodate our needs. My wife and I recommend this facility to everyone who needs storage. Keep up the great job and thank you again Priscilla.
We used two units to store our stuff while searching for a house. The gentleman who helped us was very polite and helpful; it was a very UNstressful arrangement for a very stressful situation. I would highly recommend this company.
Clean, gated, and secure facility. I have been with this self-storage facility for close to a year now and am very happy. They have cameras located throughout the facility. The staff are very friendly and have always addressed any of my concerns.